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📋 Family Safety Guide

Keeping Jack Safe

A comprehensive guide to protect your young entrepreneur while running a neighborhood business. Review together as a family.

6 Key Risks
5 Setup Steps
18 Checklist Items
⚠️ Understand the Risks

Risk Assessment

Identifying vulnerabilities helps us create safeguards. Here's what to consider.

📱

Personal Phone Number Exposure

High Risk

Publishing Jack's personal cell phone on the internet exposes him to spam, scams, unwanted contact, and potential predators who could call/text directly.

Solution

Use a separate business phone number (Google Voice) that forwards to a parent's phone. Parents screen all incoming calls/texts before passing to Jack.

🏠

Working Alone at Strangers' Homes

High Risk

An 11-year-old working alone at unfamiliar homes creates vulnerability. Even in a safe neighborhood, this requires precautions.

Solution

Parent accompanies Jack for ALL first-time clients. After vetting, Jack can work independently at approved homes with check-in protocols.

📍

Home Location Discovery

High Risk

Since Jack lives in the same neighborhood he serves, someone could follow him home or figure out where he lives from the service area.

Solution

Never list specific address. Vary routes home. Parents pick up/drop off when possible. Be aware of surroundings when walking home.

🎥

YouTube Channel Exposure

Medium Risk

A public YouTube channel could reveal personal information through videos, comments, or channel details. Could also attract unwanted attention.

Solution

Enable strict privacy settings. Disable comments or set to approval-only. Never show home, school, or identifiable locations. Parents review all content before posting.

💰

Payment & Financial Handling

Medium Risk

Handling cash creates risk of theft or disputes. Digital payments to a minor's account could have legal/tax implications.

Solution

All payments go through parent's Venmo/Zelle/PayPal. Avoid cash when possible. If cash, don't carry large amounts. Parents manage business finances.

🌐

Online Identity Exposure

Low-Medium

Website, social media, and online presence could reveal too much personal information (full name, age, school, photos).

Solution

Use first name only on website. Don't mention school or specific age. Use illustrated mascot instead of real photos. No personal social media links.

📊 Step-by-Step Process

New Client Safety Flowchart

Follow this process for every new client to ensure Jack's safety.

1

Inquiry Received

A potential client contacts the business number.

  • 📞 Call/text comes to Google Voice (parent's phone)
  • 👨‍👩‍👦 Parent answers or reviews message first
  • 📝 Get client's name, address, and how they heard about service

🤔 Decision Point: Do you recognize this person?

Are they a known neighbor, family friend, or referred by someone you trust?

✓ Yes → Proceed with caution ✗ No → Extra verification needed
2

Client Verification

Before accepting any job, verify the client is legitimate.

  • 🔍 Verify address exists and is in service area
  • 👥 Check if you know anyone who knows them
  • 🏘️ For unknown clients: look up on neighborhood Facebook/Nextdoor
  • Red flags: won't give full name, PO Box, pressure to start immediately
3

First Visit Protocol

Parent ALWAYS accompanies Jack on the first visit to any new client.

  • 👨‍👩‍👦 Parent goes with Jack to meet client
  • 👀 Assess the environment and the person
  • 🚪 Confirm backyard access (no need to enter home)
  • Parent approves or declines the client

🤔 Decision Point: Is this client approved?

Does the parent feel comfortable with Jack working here independently?

✓ Yes → Add to approved list ✗ No → Politely decline
4

Ongoing Service Protocol

For approved clients, Jack can work independently with these safeguards.

  • 📍 Share live location with parents during work
  • 📱 Text parent when arriving and leaving each job
  • Work only during daylight hours
  • 🆘 Know the code word and when to use it
5

Post-Job Check-in

After each job, confirm Jack is safe and the job went well.

  • Jack texts "Done at [address]" when leaving
  • 🏠 Jack texts "Home" when back
  • 💬 Brief debrief: anything unusual happen?
⚖️ Weigh the Options

Pros & Cons Analysis

Understanding benefits and risks helps make informed decisions.

Benefits

  • 💪
    Builds Work EthicTeaches responsibility and the value of hard work
  • 💵
    Financial LiteracyLearns to earn, save, and manage money
  • 🤝
    Social SkillsPractices professional communication with adults
  • 🏘️
    Community ConnectionBuilds relationships with neighbors
  • 📈
    Entrepreneurial ExperienceLearns business basics early
  • 🎯
    Confidence BuilderReal accomplishments build self-esteem
  • 🌳
    Outdoor ActivityPhysical work instead of screen time

⚠️ Risks

  • 🚨
    Stranger DangerInteracting with unknown adults requires vigilance
  • 📱
    Privacy ExposureOnline presence can reveal personal info
  • 🏠
    Location VulnerabilityWorking near home means people know the area
  • ⚖️
    Legal ConsiderationsChild labor laws and liability concerns
  • Time ManagementBalancing school, activities, and work
  • 😰
    Difficult SituationsHandling complaints or uncomfortable encounters
  • 👨‍👩‍👦
    Parent Time InvestmentRequires significant oversight
🔧 Action Items

Safety Setup Steps

Complete these tasks before Jack starts working.

📱

Set Up Business Phone Number

Priority #1

Create a separate phone number that keeps Jack's personal number private.

How to Set Up Google Voice (Free)

  1. Go to voice.google.com on parent's account
  2. Click "Get Google Voice" and select a phone number
  3. Link it to parent's phone to receive calls/texts
  4. Use this number on website and marketing
  5. Parent screens all calls, then passes to Jack
📍

Enable Location Sharing

Priority #1

Parents should always know where Jack is while he's working.

Setup Options

  1. iPhone: Family Sharing → Location Sharing
  2. Android: Google Maps → Location Sharing
  3. Alternative: Life360 app for family tracking
  4. Test it: Walk around the block and verify it works
🔒

Lock Down YouTube Privacy

Priority #2

Ensure the YouTube channel doesn't expose personal information.

Privacy Settings to Enable

  1. YouTube Studio → Settings → Channel → Advanced
  2. Comments: Set to "Hold all for review" or disable
  3. About page: Remove personal details, email, location
  4. Review videos: No home shots, school uniforms, location reveals
💳

Set Up Payment System

Priority #2

Route all payments through parents to avoid financial risks.

Recommended Approach

  1. Create Venmo/Zelle in parent's name
  2. Business display name: "Scoop That Poop"
  3. Include payment link on invoices
  4. Cash payments: Jack brings directly to parent
📋

Create Approved Client List

Priority #3

Maintain a list of vetted clients where Jack can work independently.

Client List Should Include

  1. Client name and address
  2. How they were referred/found
  3. Date of first visit (with parent)
  4. Approval status: ✅ Approved / ⚠️ Parent Required
  5. Store in shared Google Doc or Notes app
📱 Stay Connected

Communication Protocols

Clear communication keeps everyone informed and Jack safe.

📱 Check-In Texts

🚶

Leaving for Job

"Heading to [Client] at [Address]"

📍

Arrived

"At [Client]. Starting now."

Job Complete

"Done. Heading home."

🏠

Home Safe

"Home!"

Response Rules

Jack's Responsibility

Respond within 5 minutes while working

🔔

Missed Check-In

If 15 min late, parent calls

🚨

No Response

Parent goes to location immediately

🚫 Boundary Rules

🏠

Never Enter a Home

All work is outside only

🚗

Never Get in a Vehicle

No rides from clients, ever

📸

No Photos

"My parents prefer no photos"

🚨 Be Prepared

Emergency Plan

Know what to do if something doesn't feel right.

🚨 Red Flags - Leave Immediately

  • ⚠️ Client asks you to come inside
  • ⚠️ Someone other than client approaches
  • ⚠️ Client seems intoxicated or strange
  • ⚠️ You feel uncomfortable for ANY reason
  • ⚠️ Someone asks about school/parents
  • ⚠️ Client offers to drive you

🏃 What To Do

  • 1️⃣ Say "I need to go" - no explanation needed
  • 2️⃣ Leave immediately to nearest safe place
  • 3️⃣ Call or text parent the CODE WORD
  • 4️⃣ If in danger, call 911 first
  • 5️⃣ Go to trusted neighbor if closer
  • 6️⃣ Never go back for equipment

📞 Emergency Contacts

  • 🚔 911 - Police/Fire/Ambulance
  • 👨 Dad: [___-___-____]
  • 👩 Mom: [___-___-____]
  • 🏠 Neighbor: [___-___-____]
  • 👴 Backup: [___-___-____]

🔐 Family Code Word

Choose a secret word Jack can text if in trouble but can't speak freely.

Your Code Word: ________

Example: "PINEAPPLE" → "Can you bring me a pineapple?" = Come NOW

Get Started

Master Safety Checklist

Complete all items before Jack starts working.

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📱 Technology Setup

📋 Documentation

👨‍👩‍👦 Family Discussions

Before Each New Client